Lutronic LaseMD ULTRA is a unique laser therapy system combining a thulium laser and an exclusive line of cosmeceuticals. It is used to rejuvenate the skin, treat pigmentation and post-acne, improve skin texture and reduce scarring.

The Turbosmooth - instance modifier is not minimized on all objects in the max file. In an obj file without Turbosmooth.
The model contains Multi/Sub material.

If you work in a V-Ray version lower than 3.1, be careful, the materials in the BRDF section contain Microfaset GTR ( GGX), if your version is older than 3.1, then the BRDF field will be empty. Choose Blinn, Phong or Ward, whichever is preferable for you.